LR
Liez R
1 reviews | Active since Feb 2021
22 Dec 2021, 19:56
Sour Yogurt
We bought a pack of 6 Danone jogurt and only after a couple of days found that all were sour and watery and it wasnt past expiry date and we hqve a new fridge. After sending a couple of complaint emails i never got a response, even phoned in and was only told to send the complaint on email. After this experience we'll rather stick to other jogurt brands but Danone I'll never buy again very disappointed.
Helpful (0)
Replies (1)0
Replies (1)Danone Sa's replyOfficial
24 Dec 2021, 09:29Good day , Thank you for bringing this matter under our attention and we do apologize for the inconvenience that our product caused to you. We really appreciate consumers who take their time and make an effort to give us feedback with regards to our products.
Please note that one of our Danone consultants will phone you to assist logging your complaint.
Regards,
Danone SA
Please note that one of our Danone consultants will phone you to assist logging your complaint.
Regards,
Danone SA
Best regards,
Danone Sa's reply24 Dec 2021, 09:29
Official
Good day , Thank you for bringing this matter under our attention and we do apologize for the inconvenience that our product caused to you. We really appreciate consumers who take their time and make an effort to give us feedback with regards to our products.
Please note that one of our Danone consultants will phone you to assist logging your complaint.
Regards,
Danone SA
Please note that one of our Danone consultants will phone you to assist logging your complaint.
Regards,
Danone SA
Best regards,
