zM
zandi M

1 reviews | Active since Jun 2011

22 Jun 2016, 18:59

sour vanilla custard

<p>I purchased a danone vanilla custard 1l two weeks ago and it was sour and i checked the expiring date and all was well but i had to throw it away, u can imagine the disappointment on my daughter's face,i bought another one the same sour taste and smell again and i have noticed it was more thicker than the usual,this time i managed to record the details on the box BB 20/10/2016 13:43 BG 110 A3 FL,iam so disappointed about this product one can get sick, again my child was disappointed i will never buy vanilla custard again i will use another brand,i keep on disappointing my daughter,iam so upset how can two boxes of the product have the same problem,i think you should recall this product it is so disgusting</p>

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Replies (1)
Danone Sa
Danone Sa's reply23 Jun 2016, 06:22
Official

Thank you for bringing this matter to our attention. Kindly note that one of our Consumer Support Consultants will contact you shortly so that we can effectively assist with your complaint.

Regards

Danone SA