MM
Mpho M

1 reviews | Active since Nov 2009

04 Nov 2020, 11:55

**********

On Friday 30 November 2020 , bought a pack of strawberry flavour (10 in a pack) mayos dairy snacks at Trade Centre -Springs. The plastic pack was clearly sealed and it showed that the packaging has not been tempered with. The packaging further stated that it was 10 contents of 120g of the flavoured dairy snacks. when i got home and opened the pack , i realized that the packet only had 8 contents instead of 10... basically meaning that it was short of 2 mayos. this might mean that we are being ripped of because some people would not even go around counting the number of contents in a park of mayos meaning the company is making profits while *********** its customers. I would encourage people to start being vigilant and check for these kind of things

0
Replies (2)
Danone Sa
Danone Sa's reply04 Nov 2020, 13:11
Official
Good day Mpho,

Thank you for bringing this matter under our attention and we do apologize for the inconvenience that our product caused to you. We really appreciate consumers who take their time and make an effort to give us feedback with regards to our products. 

Please note, one of our Danone consultants will contact you on your cell phone number. 
MM
Mpho M's update05 Nov 2020, 09:04
Reviewer Update
i received an email from Danone saying that they tried to contact me. I then immediately responded to the mail to confirm my availability for them to call again but to date the call is still not forthcoming.Not sure if they indeed tried to call or were just responding for the sake of it?