Poor quality Inkomaas

Item: Danone Sa
Rating: 1
Author: Mamatu Z

I always buy 2l of Inkomas monthly as my kid loves it. But I got water with lumps of cream on my last purchase, we were so disappointed shem. Had to replace it as hell breaks loose when he does not get his maas.

Helpful (0)

Replies (3)

Danone Sa's replyOfficial

15 Aug 2018, 12:23

Good Day Mamatu

Thank you for bringing this matter to our attention.

We always appreciate it when consumers take the time to contact us.

We do apologise for any bad experience with our product.

Our service consultant will contact you shortly to assist you with logging the complaint.

Danone SA

Best regards,

Danone Sa's reply15 Aug 2018, 12:23

Official

Good Day Mamatu

Thank you for bringing this matter to our attention.

We always appreciate it when consumers take the time to contact us.

We do apologise for any bad experience with our product.

Our service consultant will contact you shortly to assist you with logging the complaint.

Danone SA

Best regards,

Danone Sa's replyOfficial

20 Aug 2018, 09:51

Good Day

Please note that your product compliant has been logged and escalated to the factory for investigation.

Regards

Danone SA

Best regards,

Danone Sa's reply20 Aug 2018, 09:51

Official

Good Day

Please note that your product compliant has been logged and escalated to the factory for investigation.

Regards

Danone SA

Best regards,

Mamatu Z's updateReviewer Update

24 Aug 2018, 13:39

Thank you for your outstanding service. I trust and hope that complaints made are taken as an opportunity to improve the products we love and are loyal to.

Mamatu Z's update24 Aug 2018, 13:39

Reviewer Update

Thank you for your outstanding service. I trust and hope that complaints made are taken as an opportunity to improve the products we love and are loyal to.