SS
Sathi S

1 reviews | Active since Feb 2020

03 Feb 2022, 20:54

Poor Customer Service

It is disappointing that Danone SA still has a back log ! Is the customer service that pathetic? My issue with regards to the sour Ultramel which was poured in December 2020 is still not resolved...

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Replies (2)
SS
Sathi S's update13 Feb 2022, 14:33
Reviewer Update
Danone doesn't care about customer yet they advertise consistently..is this how you keep customers coming back to buy your brand...?
Danone Sa
Danone Sa's reply17 Feb 2022, 13:43
Official
Good day ,

 We at Danone would like to extend our sincere apologies for the unfitting experience you had with our product.  However, we also thank you for taking the time to contact and inform us of your recent experience.

One of our consultant will give you a call within the next 24 hours

Kind Regards 
Danone SA