TG
Tyrone G

1 reviews | Active since Aug 2021

26 Aug 2021, 21:51

Polish flavored yoghurt

Bought my usual Nutri smooth Yoghurt for the kids snacks. My daughter had one tell me it's has a weird taste. She could not finish it. I ignored it "teenagers". I later today open one for myself. I was actually so disappointed. The taste that came through of a strong polish lined my pallet for a while to follow. It was as if it has been watered down as well. Just overall terrible.

What do I do with the other 3 x 6packs.

Tyrone

0
Replies (4)
Danone Sa
Danone Sa's reply27 Aug 2021, 16:07
Official
 Good day Tyrone,

Thank you for bringing this matter to our attention, we apologize for the inconvenience caused.
We do appreciate and value you as one of our loyal consumers and take all complaints very seriously. If there is anything that we can assist you with , one of our service consultants will call shortly to log your complaint .

Kind Regards
Danone SA 

Best regards,

Danone Sa
Danone Sa's reply27 Aug 2021, 16:23
Official
Hi Tyrone,

Kindly note that one of our agents is trying to get hold of you but the line is not being picked up, please provide us with your alternative contact number and the time convenient for us to call you.

Kind Regards
Danone SA

Best regards,

TG
Tyrone G's update28 Aug 2021, 06:23
Reviewer Update
Hi,

It seems very strange how I received a numerous amount of calls through my day yesterday and not one of them being Danone SA.

My contact follows

***


Danone Sa
Danone Sa's reply30 Aug 2021, 15:47
Official
Hi Tyrone,

Apologies for the inconvenience,  our call centre agent was trying to contact you on the number in the profile 
***, please note that one of our agents will be phoning you shortly on ***.

Kind Regards
Danone SA

Best regards,