AV
Anne-lanie Venter
1 reviews | Active since Apr 2019
03 Aug 2023, 14:58
Nutriday yoghurt : runny and watery
I have been buying Nutriday yoghurt for years. Recently the youghurt is runny and watery. I wanted to log a complaint but the email adress they provide does not exist.
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Replies (1)
Danone Sa's replyOfficial
04 Aug 2023, 08:58Good day We at Danone would like to apologise for any inconvenience that the product has caused you, I will be handling your query and I will escalate the matter further so it doesn’t happen again. Kindly please provide us with the below informationPlease kindly answer the following questions so we can log your complaint . 1. Name, size and flavour ( please send us a picture )
2. Name of the store where the product was purchased from and the AREA
3. Date of purchase
4. Batch details ( picture of the BB dates and everything written next to it )
5. Your physical address
6. Your cell phone number, If the above number provided has not changed.
2. Name of the store where the product was purchased from and the AREA
3. Date of purchase
4. Batch details ( picture of the BB dates and everything written next to it )
5. Your physical address
6. Your cell phone number, If the above number provided has not changed.
Danone Sa's reply04 Aug 2023, 08:58
Official
Good day We at Danone would like to apologise for any inconvenience that the product has caused you, I will be handling your query and I will escalate the matter further so it doesn’t happen again. Kindly please provide us with the below informationPlease kindly answer the following questions so we can log your complaint . 1. Name, size and flavour ( please send us a picture )
2. Name of the store where the product was purchased from and the AREA
3. Date of purchase
4. Batch details ( picture of the BB dates and everything written next to it )
5. Your physical address
6. Your cell phone number, If the above number provided has not changed.
2. Name of the store where the product was purchased from and the AREA
3. Date of purchase
4. Batch details ( picture of the BB dates and everything written next to it )
5. Your physical address
6. Your cell phone number, If the above number provided has not changed.