NUTRIDAY BAD YOGHURT - DANONE SA

On the 29th of October 2021 I bought 3 trays of Nutriday Yoghurt from Pick n Pay in Garden Route Mall, my child was carrying them to creche in his lunch box. He became sick with stomach problems, I took him to the Clinic and we were given antibiotics, when we got back home I hlgave him one of the Yoghurts to open, as he was next to me I noticed something strange, it was watery and separated, I then went to check the rest we had in the fridge, they all looked the same and it was before expirity date. I sent a picture to Nutriday on Facebook on the 19th of Nov, they only got back to me on the 6th of Dec, sending an email address that I can send my complaint to.

One thing that got me very angry is a R20 voucher that they sent me to get R20 off when I buy from Shoprite, a no reply would have been better than such an insult, what do you take your customers for? Even a sincere apology would have seat me better. R20 off as if I will ever purchase their products ever again. You put someone's child at a death risk then come give them R20? Really??