JD
JJ D

1 reviews | Active since Feb 2012

01 Jan 2016, 15:21

LACK OF PROPER SEAL ON ULTRAMEL & NEW BRANDING

Why are you (Danone) do not have a seal under your cap on the Ultra Mel, it is a big safety risk.<br> <br> Just think if you had to pay for milk and it does not have the seal inside, there are some many reasons you should put it on.<br> <br> 1. How do I know your product is safe from production to the shelves.<br> 2, Someone can open the cap and add any thing or drink a month or two from the box between delivery and the shelf,<br> 3. Health safety eg. infection<br> <br> A year age I bought a box from a well known retailer, when I got home the cap was open, the custard box was only 3/4 full. The retailer claimed it was used by me. I throw away the box & made a promise to never buy it again. This weekend my daughter bought a box and it went straight to the bin, I do not trust your product. <br> <br> You changed the yoghurt containers from 175g to 150g and the 500g to 600g(100g more for dubbel the price) . The prices was increased , why are we the consumer is paying for your rebranding, your products is just to expensive.

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Replies (1)
Danone Sa
Danone Sa's reply04 Jan 2016, 08:58
Official
Hello friend4life,

Thank you for bringing this matter to our attention. We do value feedback from our consumers and as such, a Consultant will be calling you shortly so we can address your complaint accordingly.

We continuously strive to ensure that our Consumers are completely satisfied with our products.

Regards
Danone SA Consumer Care