VM
Vutivi M
1 reviews | Active since Oct 2021
06 Oct 2021, 20:53
Inkomazi
Inkomazi
I just bought inkomazi today and when I opened it it was so watery like milk, I have never been so disappointed I thought maybe it has expired but the expiry date is 21 October. What is happening with your products it's like it is loosing value
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Replies (2)0
Replies (2)
Danone Sa's replyOfficial
08 Oct 2021, 12:48Good day Vutivi,
Thank you for bringing this matter under our attention and we do apologize for the inconvenience that our product caused to you. We really appreciate consumers who take their time and make an effort to give us feedback with regards to our products.
Please note that one of our Danone consultants is trying contact you on *** to log your complaint. Kindly provide us with an alternative number or give us the time convenient for us to contact you.
Regards,
Danone SA
Thank you for bringing this matter under our attention and we do apologize for the inconvenience that our product caused to you. We really appreciate consumers who take their time and make an effort to give us feedback with regards to our products.
Please note that one of our Danone consultants is trying contact you on *** to log your complaint. Kindly provide us with an alternative number or give us the time convenient for us to contact you.
Regards,
Danone SA
Danone Sa's reply08 Oct 2021, 12:48
Official
Good day Vutivi,
Thank you for bringing this matter under our attention and we do apologize for the inconvenience that our product caused to you. We really appreciate consumers who take their time and make an effort to give us feedback with regards to our products.
Please note that one of our Danone consultants is trying contact you on *** to log your complaint. Kindly provide us with an alternative number or give us the time convenient for us to contact you.
Regards,
Danone SA
Thank you for bringing this matter under our attention and we do apologize for the inconvenience that our product caused to you. We really appreciate consumers who take their time and make an effort to give us feedback with regards to our products.
Please note that one of our Danone consultants is trying contact you on *** to log your complaint. Kindly provide us with an alternative number or give us the time convenient for us to contact you.
Regards,
Danone SA
Danone Sa's replyOfficial
12 Oct 2021, 11:52Hi Vutivi,
Thank you once again for the feedback on the experience that you had with our product, as per telephonic discussion with our consultant please note you complaint was escalated to the relevant department with case number CAS-489-1U8Y1K and a voucher has been sent via SMS as a form of apology. Our sincerest apologies once again for the inconvenience incurred.
Regards
DANONE SA
Thank you once again for the feedback on the experience that you had with our product, as per telephonic discussion with our consultant please note you complaint was escalated to the relevant department with case number CAS-489-1U8Y1K and a voucher has been sent via SMS as a form of apology. Our sincerest apologies once again for the inconvenience incurred.
Regards
DANONE SA
Danone Sa's reply12 Oct 2021, 11:52
Official
Hi Vutivi,
Thank you once again for the feedback on the experience that you had with our product, as per telephonic discussion with our consultant please note you complaint was escalated to the relevant department with case number CAS-489-1U8Y1K and a voucher has been sent via SMS as a form of apology. Our sincerest apologies once again for the inconvenience incurred.
Regards
DANONE SA
Thank you once again for the feedback on the experience that you had with our product, as per telephonic discussion with our consultant please note you complaint was escalated to the relevant department with case number CAS-489-1U8Y1K and a voucher has been sent via SMS as a form of apology. Our sincerest apologies once again for the inconvenience incurred.
Regards
DANONE SA