Horrified by Danone SA

I bought to Danone products on Friday the 7th September 2018 and tried to use one of the products on Tuesday 11th September, only to find that the product is not what i am accustomed to. Blobs of fat floating inside foamy water is what i got from my botle of Inkomazi. I took it upon myself to lodge a complain on thier website but no response was recieved. I once again send a message to the company for someone to contact me, this turned out to be a huge waste of time. Firstly the agent insinuated that i don't answer private calls because i am am probarbly thinking it is debt collectors( Let alone the fact that i called immediately when i got their message and the call was cut off by a Mamello lady. I called again and was put through a guy by the name of Mandisi, who i explained the problem i was experiencing with the product. His "solution" is throw away the products and we will send you an apology letter via post. Irrespective of the fact i made an effort to notify them of the issue, the customer agent was not interested at all in resolving the issue, besides telling me they will investigate the batch. It is very sad that this is the kind of service Danone SA gives to their customers. I am extremely disappointed!!