LM
Lorna M

1 reviews | Active since Aug 2014

07 Dec 2021, 20:17

FUNGUS IN YOUR DRINKING YOGUHRT

I bought a drinking yoguhrt from pick n pay. On my 4th sip drinking directly from the box, a thick whitish/greenish something came out and Unfortunately I consumed some of it. Rushed to the bathroom to spit out what was remaining. Took it back to the store and notified Danone SA via email about this incident. I received a call the next day from a guy in the complaints team. He sounded very concerned, promised to call me the next day to check up on me as I was feeling very funny(stomach cramps & nauseas) I never heard from them again and I got very sick, body rash and runny tummy- bad headache as well. I bought medication from the pharmacy and took them for a few days and the diarrhea would not stop. I ended up going to the doctor for a full check up. Dr confirmed the symptoms are from the food poisoning and I'm currently on antibiotics. I missed my friend's wedding as I could not leave my house due to having to run to the bathroom every 5 minutes... Danone SA you are a disgrace... I wmt back to the store the next day and the product wasn't recalled from the shelves. Are you guys waiting for someone to die or get seriously sick before you remove that Danup from the shelves. You have proof of the little fungus that I was able to spit out and I'm sure that was not the only box with that fungus.

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Replies (3)
Danone Sa
Danone Sa's reply10 Dec 2021, 08:42
Official
Hi Lorna,

Thank you for bringing this matter under our attention and we do apologize for the inconvenience that our product caused to you. We really appreciate consumers who take their time and make an effort to give us feedback with regards to our products. Please note that one our Danone Consultants will contact you

Regards,
Danone SA
LM
Lorna M's update05 Apr 2022, 12:07
Reviewer Update
Is this matter still being investigated? I'm pretty sure it is, you have a lot of these type of complaints (went through your bad reviews, you still have unresolved cases from 2020.) It's very sad that you don't seem to care about your customers.
LM
Lorna M's update05 Oct 2025, 16:19
Reviewer Update
Is the investigation still ongoing? 5 years I'm still waiting for your company to contact me. Danone you are a fat big joke of a company