1 reviews | Active since Jul 2021
Expired Donone Activia Yoghurt before time and bad service from Danone
I have always been buying the Danone Activia Yoghurts every week for my health reasons as this is a probiotic Yoghurt and just last week on the 13th of August I bought 2 x 6pack 100g Activia Yoghurts and the expiry date says 8th September 2021 and they all taste like nail polish remover and is In a very liquid state which it shouldn't be (it actually should be lumpy). I have tried calling Danone so many times and neither do I get a response nor does the call go through and when I messaged them on Facebook, the message doesn't seem to go through and when I try to go through to their profile it seems as I've been blocked from their page/profile. I have also tried emailing them with the information and pictures of the bar code and expiry date and I also don't get a response there too. Very disappointed as this yoghurt is in fact very good most of the time.
Thank you for bringing this matter to our attention, we apologize for the inconvenience caused.
We do appreciate and value you as one of our loyal consumers and take all complaints very seriously. If there is anything else that we can assist you with , one of our service consultants will call shortly to log your complaint .
Kind Regards
Danone SA
Thank you for bringing this matter to our attention, we apologize for the inconvenience caused.
We do appreciate and value you as one of our loyal consumers and take all complaints very seriously. If there is anything else that we can assist you with , one of our service consultants will call shortly to log your complaint .
Kind Regards
Danone SA
