Disgusting Ultramel delight

I sent an email to their customer service team about a month ago and to date have not heard a single word from them. I bought their ultramel delight fresh vanilla flavor dessert on which the expiry date was in April and I bought the dessert in march after I got home my daughter wanted some thank God I tasted it before giving it to her to eat it had the worst after taste almost like paint or poison. Can someone tell me what is happening with this or what steps your company are taking towards this matter as I see ALOT of people have been complaining and the only response I see is our customer service team will be in contact shortly? What if my daughter landed in hospital would your customer service team have visited her in hospital shortly as well?