Disgusting Service

Absolutely disgusted with the service recieved from the danone complaints department , i purchased a yogisip almost 2 weeks ago from Spar Boulevard and upon opening mould was present , nauturally the next day i contacted the complaints department who assured me they would send someone the next day as i didnt have the item with me as it had to be refridgerated , they didnt show up for collection on that day ?? called again to arrange and again they didnt show up on agreed upon date tried once again and with the same outcome , i am so over that it isnt my fault your product had mould growing in the lid it was well before expiry date i will never again buy anything from danone and i will advise everyone i know to do the same its a shame as yogisip used to be my husband favourite