SG
Sebastian G

1 reviews | Active since Mar 2016

19 Apr 2016, 19:49

DANONE ULTRAMEL TASTE LIKE DOOM

i PURCHASED THE 4 PACK DANONE ULTRAMEL FOR MY 3 YEAR OLD SON AND IT TASTED LIKE DOOM WAS SPRAYED INSIDE , AFTER RESERACH I FOUND THAT THE REASON THIS WOULD BE THE CASE IS IF THERE WAS CLEANING CHEMICALS USED TO CLEAN OUT THE UTENSILS THAT IS USED TO MAKE THE DANONE WAS NOT WASHED OUT THOROUGHLY ,THEREFORE CONTAMINATED THE ULTRAMEL WHEN BEING MADE ,THIS COULD OF KILLED MY SON IF WAS NOT TASTED BY MY BROTHER FIRST. I COMPLAINED TO DANONE ABOUT THIS AND RECEIVED A R50.00 VOUCHER NOW SERIOUSLY ,IS THIS HOW SERIOUS A CUSTOMER IS BEING TAKEN AND FOR SUCH A SERIOUS EVENT. I AM GOING TOT AKE THIS TO THE MEDIA AS THIS IS TOTALLY ********* WHEN MY CHILD COULD OF BEEN FOOD POISONED OR EVEN DIED DUE TO NEGLIGENCE OF DANONE.

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Replies (1)
Danone Sa
Danone Sa's reply20 Apr 2016, 08:00
Official
Hello Just786,

Thank you for bringing this matter to our attention. Kindly note that one of our Consumer Support Consultants will contact you shortly so that we can effectively assist with your complaint.

Regards
Danone SA