GH
Gerard H
1 reviews | Active since Aug 2021
27 Aug 2021, 22:52
Curdled yoghurt
I bought 2 of your 1kg yogi sips and both of them are completely curdled. They’re lumpy, surrounded by thin fluid and reek. This is the 5th time this has happened. I used to love your yogi sips more than any other snack, but now I’m determined to never get them again.
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Danone Sa's replyOfficial
31 Aug 2021, 14:00 Good day Gerhard,
Thank you for bringing this matter to our attention, we apologize for the inconvenience caused.
We do appreciate and value you as one of our loyal consumers and take all complaints very seriously. If there is anything that we can assist you with , one of our service consultants will call shortly to log your complaint .
Kind Regards
Danone SA
Thank you for bringing this matter to our attention, we apologize for the inconvenience caused.
We do appreciate and value you as one of our loyal consumers and take all complaints very seriously. If there is anything that we can assist you with , one of our service consultants will call shortly to log your complaint .
Kind Regards
Danone SA
Best regards,
Danone Sa's reply31 Aug 2021, 14:00
Official
Good day Gerhard,
Thank you for bringing this matter to our attention, we apologize for the inconvenience caused.
We do appreciate and value you as one of our loyal consumers and take all complaints very seriously. If there is anything that we can assist you with , one of our service consultants will call shortly to log your complaint .
Kind Regards
Danone SA
Thank you for bringing this matter to our attention, we apologize for the inconvenience caused.
We do appreciate and value you as one of our loyal consumers and take all complaints very seriously. If there is anything that we can assist you with , one of our service consultants will call shortly to log your complaint .
Kind Regards
Danone SA
Best regards,