IR
Ignitious R

1 reviews | Active since Jul 2017

16 Jan 2018, 08:37

Bad product Inkomazi

I have bought Inkomazi at pick n pay wonder boom junction and it was very bad in taste and it was water separated from clots. I tried shaking it but it was still separated....it was like a fresh milk however the expiry date was OK. I complaint on their website and the following day I got a call from a lady from their customer service complaints and she wanted me to give her time of production and plant details.she said she will call me the following day as I didn't have that details at that time...even today she did not call...I will never ever buy their product.I'm so ****ed.

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Replies (1)
Danone Sa
Danone Sa's reply16 Jan 2018, 09:06
Official

Thank you for bringing this matter to our attention, we apologise for the inconvenience.

Your complaint has been escalated and our customer care department will be in contact with you, to assist in resolving the matter.

Regards

DanoneSA