CUSTOMER NOT HAPPY

<p>My car has been with Danmar Benoni for almost 4 months to date and they could not fix my car because my insurer (Anderson Insurance Underwriters) s upplies their own parts. The order took a while to be delivered and they kept telling me that they could not do anything without the parts on their side. The parts were delivered on the 21/06/2016 and I got a confirmation from my insurer that they have spoken to Danmar Benoni and the car should be ready this week. Two days later on the 23rd I followed up with Henry and Fatima to find out when will I get my car and i was told that the were a few parts outstanding but those parts were ticked off as N/A by the Danmar Benoni as per an email received from the supplier and my insurer. I am failing to understand why am I being given a run around when I was told all this time that the only thing missing on my car is parts and why is it that all of a sudden when repairs need to be done a new order arises. Why were those parts ticked off as N/A from the start? I am unhappy with the service received and the inconvenience. I need my car, this has taken long enough already.</p>