Correct Order

I would actually like to apologise for the harsh email I sent TICKET NUMBER: ***. UPS and CourierIT are to blame for a lot of frustrated South African customers.

The quality of my order is good. I am happy.

You guys had the correct customer information. The problem started when it reached SA. I would strongly advise you look into what happens to customer orders when you hand them over to couriers.

The 3rd party courier (CourierIT) changed my delivery address to the wrong one. My take, its ****ming season so they were going to label it as unclaimed and have at it with my order!

The next time I will be buying a piece from DW, I would rather go in store than deal with the hell I got from your 2nd and 3rd party couriers