Steam Hair Iron from Daniakof Africa

I ordered a steam hair iron online for R499. First of all I waited about a month to receive my item which I did not have a problem with. When I received my iron it was not as the one which was advertised of facebook for R499. I opened the item and decided to use it, only to find out it does not steam as the one shown on facebook. I have emailed them many times with the pics of my product and the pics of the one which was advertised and still no response. Very disappointed.