LB
Lauren B

1 reviews | Active since Aug 2023

18 Nov 2023, 18:46

HEALTH AND SAFETY HAZARD SPA

This business needs to be permanently shut down!!!! And I hope this saves some else from encountering the same horrific traumatic experience I went through today. And judging by their reviews all round I cannot understand how this business is still functioning With the applaying disgusting service delivery!!!!!! The most horrible experience ever!!!!!!! Myself and my Partner scheduled our appointment for this morning 18 November 2023. We arrived to staff ironing their uniforms looking so untidy in the kitchen. No sense of calming and tranquility So clearly they are not punctual!!!!. They offer us beverages and say they have run out of milk there isnt Milk. Then to make matters worse. I see a staff member moping the floor and we still awaiting to go into the room. As myself and my Partner walk the *********** staff member doesn't tell us she moped the one side of the floor and I slip and fall the tea cup and saucer break and I hurt my whole leg which is swollen. Thank GOD the glass did not cut me and I didn't get seriously injured. No manager on site and when asking the staff where are your wet floor signs she says we supposed to put on the aircon for it to dry!!!!! Train your staff better Treat your clientele better Never will i ever recommend this health and hazard spa to anyone. And I will make it known to everyone on social media and networking. Disgusting service delivery!!!!! And wiki deals should REMOVE THEM FROM THEIR SUPPLY DATA BASE as they are PATHETIC I am currently sitting with an injury and a swollen leg.

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