MN
Malan N
1 reviews | Active since Jun 2012
11 Oct 2022, 15:28
Unprofessional service !!!
Good day,
I had a set appointment with Marius on Saturday morning at 10h00. On the day, he just does not pitch up with no communication, only until I called the office.
He then sends me a message an hour later to say he cannot make it, absolutely unprofessional and don’t care attitude !
Glad that I will not deal with such a useless company !!!
Helpful (0)
Replies (3)0
Replies (3)
Dampcon's replyOfficial
11 Oct 2022, 16:46Dear Mr. Naidoo,
Thank you for reaching out to us, via Hello Peter, and highlighting where your experience was not in keeping with our standards or your expectation.
Please accept our apology for the delay in assessing your property. Service and your experience with us is our top priority, and we will endeavour to ensure that you receive top class service from here on.
Jarrod, our representative, has since confirmed an appointment to meet at 13:30 on Thursday
Feel free to reach out to me directly at any stage should you feel that you have received anything less than 5 star service from this point forward.
Regards,
Christopher
Thank you for reaching out to us, via Hello Peter, and highlighting where your experience was not in keeping with our standards or your expectation.
Please accept our apology for the delay in assessing your property. Service and your experience with us is our top priority, and we will endeavour to ensure that you receive top class service from here on.
Jarrod, our representative, has since confirmed an appointment to meet at 13:30 on Thursday
Feel free to reach out to me directly at any stage should you feel that you have received anything less than 5 star service from this point forward.
Regards,
Christopher
Dampcon's reply11 Oct 2022, 16:46
Official
Dear Mr. Naidoo,
Thank you for reaching out to us, via Hello Peter, and highlighting where your experience was not in keeping with our standards or your expectation.
Please accept our apology for the delay in assessing your property. Service and your experience with us is our top priority, and we will endeavour to ensure that you receive top class service from here on.
Jarrod, our representative, has since confirmed an appointment to meet at 13:30 on Thursday
Feel free to reach out to me directly at any stage should you feel that you have received anything less than 5 star service from this point forward.
Regards,
Christopher
Thank you for reaching out to us, via Hello Peter, and highlighting where your experience was not in keeping with our standards or your expectation.
Please accept our apology for the delay in assessing your property. Service and your experience with us is our top priority, and we will endeavour to ensure that you receive top class service from here on.
Jarrod, our representative, has since confirmed an appointment to meet at 13:30 on Thursday
Feel free to reach out to me directly at any stage should you feel that you have received anything less than 5 star service from this point forward.
Regards,
Christopher
MN
Malan N's updateReviewer Update
13 Oct 2022, 15:29Good day,
The response to my complain has been excellent. I was immediately contacted and the situation rectified. Jarrod was out to my place and completed the assessment and overall interaction with him was excellent.
The response to my complain has been excellent. I was immediately contacted and the situation rectified. Jarrod was out to my place and completed the assessment and overall interaction with him was excellent.
MN
Malan N's update13 Oct 2022, 15:29
Reviewer Update
Good day,
The response to my complain has been excellent. I was immediately contacted and the situation rectified. Jarrod was out to my place and completed the assessment and overall interaction with him was excellent.
The response to my complain has been excellent. I was immediately contacted and the situation rectified. Jarrod was out to my place and completed the assessment and overall interaction with him was excellent.
Dampcon's replyOfficial
13 Oct 2022, 17:04Thank you Mr. Naidoo,
We appreciate the update and positive feedback. I'll pass the message onto Jarrod and the team.
Regards,
Christopher
We appreciate the update and positive feedback. I'll pass the message onto Jarrod and the team.
Regards,
Christopher
Dampcon's reply13 Oct 2022, 17:04
Official
Thank you Mr. Naidoo,
We appreciate the update and positive feedback. I'll pass the message onto Jarrod and the team.
Regards,
Christopher
We appreciate the update and positive feedback. I'll pass the message onto Jarrod and the team.
Regards,
Christopher