1 reviews | Active since Jan 2019
WASTE OF TIME AND MONEY TO STUDY AT DAMELIN COLLEGE!
I called and emailed Damelin College requesting my 1998 results for Marketing and Business Management and for year 2000 PC Support results.The answer I got from the email was that Damelin was sold in 2008 so they cannot find my results after Andrew Gilchrist promised me over the phone that they will send me my results.These are the emails between me and Damelin: From: Valencia Muthukisten ********** Sent: 11 December 2018 03:56 PM To: Bongani Ngcana ********** Subject: Damelin Reissue of Qualification CRM: **********
Dear Bongani, Thank you for your recent enquiry. Please be advised that after searching through our archived files, your records were not among them. We sincerely regret and apologise that we are unable to assist you with the information provided to date, and fully understand any frustration resulting from this. We would like to assure you that it is not our intention to put any learner at a disadvantage. The Company was purchased by the current owners in 2008, and it has been found that the previous owners did not pass on certain records to us. On investigation, it can be concluded that your records form part of this, and we are therefore unable to reissue your qualifications without following the below prescribed process, which would allow us to re-issue your qualification for you. The situation is a legacy issue relating to the previous owners. When the issue was identified, the necessary steps were taken to ensure that we could assist those requiring reissues but this can only be facilitated if we are provided with enough information to substantiate any claims. Following our takeover of the business, the matter of irretrievable learner records has been addressed both internally and with the regulatory bodies. The affidavit process was approved by our board, and put in place after careful consideration and consultation, in the absence of a national policy covering this matter. As you will appreciate, under the circumstances strict control measures have to be in place to ensure the validity of those reissues in the case of irretrievable learner records. This includes the requirement for substantiating evidence that would validate your claim. No deviation from this process can be entertained, and without this, we are unable to reissue any qualification. From: Bongani Ngcana Sent: 29 November 2018 09:05 AM To: Cindy Becorley ********** Subject: FW: Certificate request form for Bongani Ngcana
Good day Cindy
I am just checking if are we winning regarding the request below.
From: Bongani Ngcana Sent: 15 November 2018 03:18 PM To: Cindy Becorley ********** Subject: RE: Certificate request form for Bongani Ngcana
Good day Cindy
Please find attached completed forms for results re-print
From: Cindy Becorley ********** Sent: Thursday, 15 November 2018 12:40 PM To: Bongani Ngcana ********** Subject: Certificate request form for Bongani Ngcana
Good day Bongani
Please find attached the certificate reprint request form and return with a copy of your ID.
It can take up to 30 days for the certificate to arrive on the campus, the cost is R400 – 00 , payable at collection of the certificate.
Kind Regards, Cindy Becorley | Exams Officer Tel: ********** E-mail: ********** | www.damelin.co.za
Disclaimer: This correspondence together with any and all appendices are proprietary, private and confidential and for the attention of the addressee only. If you receive this correspondence in error, kindly contact and advise the author, and delete all copies of this correspondence from your system as well as any hard copies which may have been printed. If you are not the intended recipient, any act of dissemination, distribution copying, reproduction or placing of reliance on the contents herein contained is strictly prohibited. We accept no responsibility for any infections or damages that you may suffer as a result of receiving this or any data messages or transmissions. This does not constitute an electronic signature, to vary any contract. From: Bongani Ngcana ********** Sent: Thursday, 15 November 2018 12:27 To: Cindy Becorley ********** Subject: Results:1998 and 2000
Good day Cindy, I am Bongani Ngcana requesting results of Marketing and Business management (done 1998) and PC Support (done 2000) My ID number: ********** 412085 I was at Walmer Campus.
