WAITNG FOR REFUND: NO RESPONSE FROM DAMELIN/EDUCOR

<p>My son registered at Damelin on 4/5/2017. The very next day we cancelled the registration and we were told it will take up to 12 weeks to refund the money. It has now been 13 weeks and no refund yet. After following up after 8 weeks, I was informed that it was declined with the reason that my son should re-join in Jan 2018. (Later that week it was approved.) That will not be possible as we are leaving RSA in 2 days.</p> <p>After Randburg Campus- Finace Dept. told me they do not deal with the refunds I started following up with their Head Office in Durban, the person there, Shantal Maharaj told me that I would have to wait for a minimum of 90 days. Keep in mind that I have waited 90+ days already! I was then reffered to her manager, Shane Shaw who said he would look into the matter and get the "paper work" out. I I followed him up later the same day and he told me that these things don't happen overnight. I have left a message for him to call me back today as he is not available as is Shantal Maharaj. I have sent her an email without any response.</p> <p>A student is not permitted to attend lectures before Damelin is paid, yet if one requests a refund which was approved, waiting 90+ days plus another minimum of 90 days is unacceptable!</p>