******* and **********

My daughter was enrolled in 2017 for N5 Early Childhood Developement. We paid the nearly R40,000. We complained about some of the lecturers not pitching, study material that they did not receive and the state of the campus. They finally received the study material, said they were busy with the revamp of the building and would sort out the lecturers. My daughter had to assist her class mates in the computer literacy class as the lecturer was not interested to pitch. At the end of the year she passed with flying colors except for the financial part of the course as the projects were not evaluated yet. By June 2018 after inquiring from Damelin where her certificate was they told them to resubmit the finance project. The academic adviser was not available to accept the report and it was left on the persons desk.In March 2019 I inquired again from customer care and was promised a response. phoned again in September 2019, still no joy. Is this not theft and *****? We paid for a course that she completed, they did not complete their part of the contract, should we not be either reimbursed for the money that was paid with interest? Can we open a police case of *****? She basically wasted a year with out any compensation on their part. What are we to do now?