Pathetic Service

On ***5 my DISABLED stepson and his friend enrolled with Damelin College for a fitter and turner course together with his best friend. We had to pay R2600 deposit and then R813 per month. He anxiously waited for his books to arrive. We had to continuously phone Damelin to en-quire when we can expect his books. Eventually we received a parcel of books on ***4 - INCOMPLETE - 9 books were out of stock. He had by then missed assignments and test and even received sms's telling him that!!! At the same time his friend had received ONE book only!!! <br> <br> Numerous phone calls and emails with lots of promises later we requested cancellation of his course and FULL REFUND of all monies paid. On ***5 finally Damelin agreed to cancel telling us 4-5 weeks turnaround time and we may lose up to 80% of the monies paid for cancelling. Now in August they have kept on running the debit order and we still are waiting for cancellation AND A FULL REFUND - when we signed the contract it was for goods and services which did not materialize - THEY BROKE THE CONTRACT AND SHOULD REFUND ALL THE MONIES PAID - IT IS NOT OUR FAULT THEY ARE ***********. His name Marius Landman student nr 422740