No student support services

At the beginning of 2024 I app**** to complete 3 modules with Damelin. The first month went well, from there it all went downhill. Lecturers did not show for classes, administration was no help with booking exams or following up on the delivery of textbooks. During July I ordered my textbooks for one of the modules. I still have not received these textbooks. The excuse changed every time I contacted them to ask about when my textbooks will be delivered, either they have not been ordered yet or they are waiting for the financial department to pay the supplier or they are waiting for more students to order textbooks. Luckily I emailed ICB and was able to order textbooks from them directly with no problems, even though this cost me to pay for textbooks again. During September 2024, I scheduled an online exam, the exam payment was made and I received an email stating that my exam was set. This morning, I wanted to start working on my POE, however, according to the website where the POE should be completed on, I am not able to complete my POE or have access to the exam. When I tried to contact Damelin to confirm my exam I was asked to go to campus to meet with the same staff the has been of little assistance during the year. I then emailed ICB directly to confirm with them, as they have a record of all ICB exams scheduled. According to them there is no exam set. Now, I have paid for an exam and again do not receive the services as promised.