Educor should be closed down

I started with my training as a Financial Accountant in February 2019 and during January 2020 two weeks into this semester Damelin Nelspruit started with retrenchments of staff. It concerned me but the students were given the assurance that it will not affect their studies in anyway. The next day a directive was issued that the college will be closed due to Covid 19. After the reopening of all colleges after the restrictions were lifted Damelin remained closed. I made contact with Damelin after a huge effort and I was informed that I must continue with my studies through the student portal. I was able to register on this portal after a 6 week struggle and still it was not functioning as was advertised. I went to Unigrad College to see if they can’t help me. They registered me on the ICB portal within a few seconds and I was able to continue with my studies. I got stuck with the study material and was not able to continue as I received no support from Damelin. ICB send me an email confirming the dates for the exams in June/July which I was not prepared for and I decided to cancel my studies at Damelin and move to another College. Upon the formal request for cancellation that I submitted I was not answered. I then went back to Damelin as they opened the Admin for support and requested a deferment of my studies to February 2021 which Damelin indicated that it is only a matter of exercise. We are now at the 15 of February 2021 and all colleges and schools are open but Damelin Nelspruit is still closed. The General Manager Filicia Morgan (cell: ***) informed the students that Educor has issued a directive to keep the colleges closed until further notice. No reasons other than Covid 19 was given. Upon request of this directive I was informed that Damelin Nelspruit has not received this directive in writing. I then requested that my registration at ICB must be opened to continue my studies and I was informed that Damelin will not open or book exams at the ICB until further notice, which means that I will not be able to continue with my studies. I have since received a mail from ICB confirming that they will not open my student portal until Damelin books for exams. The problem is that Damelin has permanently closed down operations in Nelspruit and they are not telling any students this. Educor has confirmed the closure telephonically to me personally and refers me to Damelin Nelspruit and Damelin Nelspruit refers me back to Educor. This is now a full year of study that I have lost and they are not giving me a refund on the money I have paid them. I am unable to get any information as to the true status of Damelin campus Nelspruit. I have contacted 9 other Damelin colleges and they have confirmed to me that they have been open since the first lock down was lifted with face-to-face classes.

(This complaint is much more involved and frustrating and is not properly reflected in this letter. I have also contacted my Lawyer Hough and Bremner for a consultation in this regard.)