KA
Karen A

1 reviews | Active since Mar 2016

20 Aug 2019, 10:16

Damelin's ********** activities

We registered my son for a course at Damelin towards the end of June, for classes beginning mid July. He was accepted and we duly paid the fees of nearly R40k. On the Friday before the classes were due to commence (following Monday), we were informed telephonically that there were not sufficient students at the campus in question and were directed to the Randburg Campus. On the Monday morning, we picked up the documents and raced through to Randburg, only to be told that they too were not offering the course and we would have to go to Braamfontein. We phoned around to discover that the course was not going to be offered at any of the campuses at this stage, so we requested a refund. When we filled in the documents, we noticed a clause that says Damelin will refund only after 90 days, which we did not accept and scored it out as it was their error that they took payment for a service that they could not offer and we needed to money to register my son for an alternative course. We have been trying to get the refund now for over a month and they do not return calls or give us any indication when we will be paid back. Yesterday, a Shane Shaw stated that terms and conditions cannot be scored out on a contract, which is in actual fact false. Taking money for a service that you are unable to render is the very definition of ***** and failure to remedy this immediately and prying on people who only want an education is a despicable act by this company

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