DAMELIN *****, ******* AND ********S.

I recently requested a refund from Damelin which was granted and promised to be paid to my by 30th August 2019 by damelin refunds admin in head office, Zintle Ndimande. It is frustrating that I am told that I will receive communication before the end of the day and yet I have received no feedback and she conveniently keeps forgetting to communicate to me after telling me that she will communicate. I have everything, telephone recordings and emails, and I am ready to submit it to media such as the news and many forms of social media.

All of this after being **** to by Damelin Braamfontein Sales Consultant Lesego Mashilane that my class is almost full and that I will be starting on the 15th May 2019 only to find out from the sales manager one week before the course that there aren't enough people in the class.

The Damelin Braamfontein Sales Manager attempted to swindle me by telling me that there should be enough people in the course by September however according to the refund/cancelation clause, any refund requests after September will not be considered. The sales manager was no help at all as he kept pushing the blame elsewhere and even saying that refunds have nothing to do with him and I need to speak to head office myself.

Now I'm in a situation where the refunds admin forgets to communicate after assuring me that there will be email communication and my refund was promised on the 30th August 2019.

I'm honests shocked and disgusted and the lack of interest, character and ethics of some of the Damelin staff that I have encountered. I just want my refund and I want nothing to do with Damelin moving forward, the services are pathetic.