DAMELIN - *****ING UP MY LIFE!!!!!

I HAVE BEEN TRYING TO GET CERTAIN DOCOMENTS FROM DAMELIN SINCE NOVEMBER 2019... UPON FINALLY RECEIVING A REPLY, THE LADY SAID "Damelin will provide students with an official academic transcript with an accompanying statement of completion that can be used as evidence of the completion of a qualification with Damelin provided that we have records for the student." SO AFTER THIS, I AGAIN REP**** TO HER STATING THAT IT IS VERY URGENT AND I WOULD VERY MUCH APPRECIATE IT IF SHE COULD PROVIDE ME THESE DOCUMENTS AS THEY DID NO LONGER RE-ISSUE CERTIFICATES.... I HAVE NOT YET RECIEVED ANY REPLIES,EVEN THOUGH THEIR "AUTOMATIC REPLY" -------------->> Dear Student,

Thank you for making contact with our offices. We acknowledge receipt of your query, and confirm that a Customer Care Consultant will be in touch with you. Please note that we have a turnaround time of between 3 to 5 days. If you are following up on an existing query, please quote the query reference number. (CCR0_ _ _ ), or contact the Customer Care on *** Your patience in this regard is highly appreciated. Kind regards Customer Care Team HAVE NOT HEARD ANYTHING FROM THEM AS OF YET!!!!! THEY SHOULD KNOW THAT WHENEVER A INDIVIDUAL STATES THAT THEY TRULY NEED SOMETHING URGENTLY...THEY MIGHT JUST WONDER WHY-------->>BECAUSE AS OF NOW,UNTIL I RECEIVE THOSE DOCUMENTS,MY LIFE IS ON HOLD, I CANNOT APPLY FOR JOBS,OR SUMBIT THE PROOF OF MY QUALIFICATION TO MY COLLEGE APPLICATION.... CAN SOMEONE THAT ACTUALLY DOES ANYTHING AT DAMELIN PLEASE READ THIS AND DO SOMETHING USEFUL FOR ONCE!!!!