Damelin has no idea what service is. Quick to take your money and then can't give you what you paid for..

Damelin Boksburg does not know what customet service is. And head office is just as bad.. they are quick to ask for money but cant give you any after service.

there are a number of problems with Damelin:

1. We still have not attended one lecture and the semester started last week. it is amazing how quick Damelin is to ask for money but cannot render the service that we are paying for. up to date i have spent +- R75 000 with Damelin to get this kind of service.

2. I came in on Thursday to get this problem and issue of timetables and lectures sorted out and still don't have a solution to the problem which quiet honestly is not my issue either but Damelin's issue to sort out and us as students shouldn't be put under this unnecessary pressure and stress now as well because of an in house issue.

3. As i advised the general manager and head of academics on Thursday I cannot attend lectures on a Friday night as i signed up with Damelin for the Monday - Thursday lectures as I am a single mother and can not make alternative arrangements. as well as i have been advised by Educor that it isn't my problem and that Damelin need to make a plan to put my classes in the time that i signed up for and not on a Friday.

4. I also find it unacceptable that I am paying the amount of money that i am to have no lectures. which will cause unnecessary pressure and stress on me as well as then assignments, tests and exams are all going to be due and we would not have had the correct amount of lectures given to us. Will Damelin be refunding me for the time that I have paid to be at Damelin and i have been sitting at home due to the fact that my classes weren't on the timetable as well as because Damelin can not give me what i have paid for.

5. i keep been given the run around and been given empty promises as to what is happening and when everything will be sorted out and all the problems will be resolved. this was suppose to have all been sorted out on Friday at 1PM. and i am still wating and still trying to find out what is going on and when and how things are operating.

it has been a 1 year and a half of complete and total torture, anxiety, stress and frustration studying through Damelin and at the moment i am feeling like i should never have signed up with Damelin and gone else where. i honestly can not carry on trying to get a Degree being treated this way by an organisation who prides themselves in being the best.

I wait for your urgent attention on this matter. and i also expect a response and a resolution by the end of business today.

And i am still waiting for an answer. And have still heaed nothing..