What a poor brand service

<p>I came from Jhb and my ford ranger started to heat up on close inspection I noticed that the water pump is worn out...visited the parts department at Daly Ford Klerkdorp to purchase a new one so that I can fit it..how ever they don't have stock of the item..how can you be the agent but have no stock of an critical part...on previous occasions I couldn't even obtain a simple item like a v-belt ..Ford always cries to use genuine parts, but they can never supply you with these so-called genuine parts..I visited the Autozone in town..within 2 minuntes I was helped by very friendly staff...unbelievable...yet we continue to support such weak service...</p>