MM
Mercia M

1 reviews | Active since Sept 2017

13 Jun 2025, 14:13

Worst customer service

I got a contact via WhatsApp and they say the last payment I made was R500 which was last year, and I paid up and requested paid up letter, but they decline to give me a simple paid-up letter. I don't know what's wrong with this company and they also don't call back upon response. I drained by this company please can I have my paid-up letter . Thís is just terrible service. Funny is all the other company as so as I paid up, they entitled me to my paid -up letter. Customer service is vile they even drop the phone on you

0
Replies (1)
Daly Credit Corporation
Daly Credit Corporation's reply13 Jun 2025, 15:34
Official
Good day Miss Molebatsi,

We acknowledge receipt of your settlement payment. Kindly note, as previously communicated, the closure and paid-up letter process typically takes 6 to 8 weeks from the date of the final payment.
Please be assured that we will make every effort to fast-track the process on our side.
Thank you for your cooperation.

Kind regards,
Daly Credit Corporation