Terrible Service

Terrible service! Requested a document, Rastica Maharaj said we need to wait 4 - 8 weeks to get it. Called again, Sindiswa said 5-7 working days, no one knows their processes! After requesting documents the previous week, it was only logged yesterday and now have to wait for another week. All the agents gave nothing but mean attitude and were not willing to listen or assist. Horrible service altogether.