Refusing to remove Judgement

Good day,

Trust you are well.

Please can you assist with the below?

I owed Capitec Bank for a loan taken out. Daly Credit Corporation took over the account and took out a Judgement against me in 2017 as the account was overdue.

I paid Daly Credit Corporation in full for my Capitec loan on 20th December 2018.

I was given a paid up letter on 14th January 2019 however the Judgement is still on my name. I pulled my latest credit report with the credit bureau only to find that the Judgement is contributing negatively and I cannot apply for new credit at other institutions.

I consulted with a Law professional and this is the feedback I received…

FOR THE ON-GOING REMOVAL OF PAID UP JUDGMENTS EFFECTIVE FROM 1 JUNE 2014, THE PROCESS IS AS FOLLOWS: • Once the judgment has been paid up, the credit / service provider has an obligation to send confirmation thereof to the credit bureaus within 7 days; • Thereafter the credit bureau will remove the judgment from its records within 7 days of such notification from the credit / service provider; • Consumers may also contact the credit bureaus to provide proof of a judgment being paid up. To do so, a consumer will need to provide the credit bureau with a copy of their ID, proof of residence and a confirmation of proof of payment letter from the credit provider (“the confirmation letter”); • The credit bureaus will send the confirmation letter to the credit / service provider for verification, where after, and provided the confirmation letter is valid, the judgment will be removed from the consumer’s record; • Within 3 days of the removal of the judgment from the consumer’s record, all credit bureaus will be advised of the removal after which they will also proceed with the removal

Now Daly Credit Corporation is giving me a hassle when it comes to removing the judgement.

Please advise as to what I can do going forward?

Thank you

Marcel Shaun Moonsamy **********