*********** Daly

I recently received and email from Daly giving me new pay portals to pay off my debt. I opted to settle the remaining balance of my account via snapscan on the 5th of October. Since then I have received calls every day from the call center stating that I still owe them monies, i received sms's stating that they were to take legal action. I explained to about 2-3 agents every single day, that I had settled my account via snapscan on the 5th of October, had sent my proof of payments through to two of Daly's email addresses, I asked for them to please speak to the finance department to get it sorted and to please note on my file/account that i had paid, my proof of payments had been received.

I even went as far as to contact snapscan for their assistance, they contacted their pay partner (Pay@) who confirmed that the funds had been received. After over a week someone from Daly got back to Pay@ to say that they are dealing with my query and that the finance department was allocating my funds.

Tired of having to deal with the incompetence of Daly's call center and the company as a whole. How long is it going to take for my funds to be allocated so Daly can stop bothering me?? only time will tell...