MM
Mahlatse M

1 reviews | Active since Aug 2025

13 Aug 2025, 15:55

I want my settlement letter I have been waiting for too long

Worst company ever . They have been giving me run around when I’m supposed to get settlement letter at first they said I should wait 8 Weeks and I did , from there they said I should wait 3-5 days of which I did , and now they are telling me to wait 90 days via email but on WhatsApp they are telling me a different story . This company is a **** Shem , they’re not honest with us when convincing us to pay off our debts through them ❌

Worst part they debited after I was done with payment now I can’t get my refund Im being pulled back n forth just like they do with settlement letter

0
Replies (4)
Daly Credit Corporation
Daly Credit Corporation's reply14 Aug 2025, 08:54
Official
 Good day, 

We acknowledge receipt of your query. 

Please be advised that, according to our records, a copy of your Truworths paid-up letter was emailed to *** on 01 August 2025, and again on 13 August 2025. 
 
Thank you. 
 
Daly Credit Corporation 



MM
Mahlatse M's update14 Aug 2025, 09:42
Reviewer Update
I don’t know how many times I have been telling y’all this , I did not receive any settlement letter one 1st of august and 13 the only respond I got is “a request has been sent to our department for the letter “. The latest email I got from you said I should wait 90 days from Truworths to email the settlement letter so I don’t understand what is going on because 8-9 or 10 weeks has passed . Please send me my settlement letter and stop giving me run around
MM
Mahlatse M's update14 Aug 2025, 09:45
Reviewer Update
From 1st august I was told to wait 3-5 days . Of which I did then all of a sudden I’m forced that they sent it and I was asked to send screenshot from my spam folder I did that but still I don’t get any help I get different stories
Daly Credit Corporation
Daly Credit Corporation's reply14 Aug 2025, 10:17
Official
Good Day,

I have re-sent the paid up letter to the above email address.

 
Thank you. 
 
Daly Credit Corporation