Good day I'm an irate customer. I spoke to several agents from RL Daly they provided me a settlement amount an dbanking details which I paid. I sent proof of payments several times and today they have not closed my account yet. I'm frustrated with these p

Good day I'm an irate customer. I spoke to several agents from RL Daly they provided me a settlement amount an dbanking details which I paid. I sent proof of payments several times and today they have not closed my account yet. I'm frustrated with these people that cannot assist.

They threatened me I paid and no one can assist with a closure letter and update bureau update.

I have made notes of agents names and I have proof of my payments being done monthly and I settled account 1 December and nothing has been done.

I want all my call recoding and statements as I will take this matter to the ombudsman seeing that I cannot get help from RL Daly. I

I'm busy with my house transfer and I need a paid up letter and bureau update asap.

This is pathetic service.

Regards