GR
Gugulethu R
1 reviews | Active since Nov 2024
15 Nov 2024, 19:01
Daly Credit Corporation Poor Client Service
I'm so frustrated with Daly Credit Corporation. I have paid up the outstanding balance on my Truworths account and have requested the paid up letter. They ARE REFUSING to send me the paid up letter claiming to have to have escalated the matter but i still receive letters that I'm still owing and they are adding more interest.
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Replies (2)
Daly Credit Corporation's replyOfficial
16 Nov 2024, 08:31Good day,
We acknowledge receipt of your query.
We are currently investigating the matter and will provide you with an urgent response.
Thank you.
Elisha Naidoo
Daly Credit Corporation's reply16 Nov 2024, 08:31
Official
Good day,
We acknowledge receipt of your query.
We are currently investigating the matter and will provide you with an urgent response.
Thank you.
Elisha Naidoo
GR
Gugulethu R's updateReviewer Update
17 Nov 2024, 05:23Elisha,
I received a statement with extra collection fee charges while you are "investigating". Why am I suddenly being charged collections fees of R550 x2? Within a month? An extra R1100 on a debt that was settled?
You need to sort out your communications lines with your client Truworths so you can avoid billing us unnecessarily.
I am very unhappy with your service and I feel that your company is treating me unfairly. I will not accept this!
This is day light *******!
I received a statement with extra collection fee charges while you are "investigating". Why am I suddenly being charged collections fees of R550 x2? Within a month? An extra R1100 on a debt that was settled?
You need to sort out your communications lines with your client Truworths so you can avoid billing us unnecessarily.
I am very unhappy with your service and I feel that your company is treating me unfairly. I will not accept this!
This is day light *******!
GR
Gugulethu R's update17 Nov 2024, 05:23
Reviewer Update
Elisha,
I received a statement with extra collection fee charges while you are "investigating". Why am I suddenly being charged collections fees of R550 x2? Within a month? An extra R1100 on a debt that was settled?
You need to sort out your communications lines with your client Truworths so you can avoid billing us unnecessarily.
I am very unhappy with your service and I feel that your company is treating me unfairly. I will not accept this!
This is day light *******!
I received a statement with extra collection fee charges while you are "investigating". Why am I suddenly being charged collections fees of R550 x2? Within a month? An extra R1100 on a debt that was settled?
You need to sort out your communications lines with your client Truworths so you can avoid billing us unnecessarily.
I am very unhappy with your service and I feel that your company is treating me unfairly. I will not accept this!
This is day light *******!