MT
Mamolaoli T
1 reviews | Active since Nov 2019
09 Oct 2024, 12:25
Daly Credit Corporation Delay Tactics after Settlement
Appalling Services and Attitude from Call Centre.
Company is very quick to swamp your call log but at settlement it seems like they have delay tactics.
Settled my account in July 2024, even paid extra. Edgars to date has no record of any account that has been paid. Infact on their side it shows that I am in arears.
I requested a paid up letter an I am being advised on 6 -8 weeks processing on payment made?????? This doesn’t even make sense. Reached out to Edgars again and status on their side still has not changed after a number of calls to them.
😤
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Replies (3)0
Replies (3)
Daly Credit Corporation's replyOfficial
09 Oct 2024, 13:12Good day,
We acknowledge receipt of your query.
We are currently investigating the matter and will provide you with an urgent response.
Thank you.
Elisha Naidoo
Daly Credit Corporation's reply09 Oct 2024, 13:12
Official
Good day,
We acknowledge receipt of your query.
We are currently investigating the matter and will provide you with an urgent response.
Thank you.
Elisha Naidoo
MT
Mamolaoli T's updateReviewer Update
21 Jan 2025, 13:303 months from your response and you still have not resolved my query.
I have received no call from your team at all. A whole 6 month period for a letter and being cleared???? The way you hound your clients but have no etiquette and ethics at all.
When you is your company resolving this!!!
I have received no call from your team at all. A whole 6 month period for a letter and being cleared???? The way you hound your clients but have no etiquette and ethics at all.
When you is your company resolving this!!!
MT
Mamolaoli T's update21 Jan 2025, 13:30
Reviewer Update
3 months from your response and you still have not resolved my query.
I have received no call from your team at all. A whole 6 month period for a letter and being cleared???? The way you hound your clients but have no etiquette and ethics at all.
When you is your company resolving this!!!
I have received no call from your team at all. A whole 6 month period for a letter and being cleared???? The way you hound your clients but have no etiquette and ethics at all.
When you is your company resolving this!!!
Daly Credit Corporation's replyOfficial
21 Jan 2025, 13:43 Good day,
We acknowledge receipt of your query.
We are currently investigating the matter and will provide you with an urgent response.
Thank you.
Kareshma Gunas
Daly Credit Corporation's reply21 Jan 2025, 13:43
Official
Good day,
We acknowledge receipt of your query.
We are currently investigating the matter and will provide you with an urgent response.
Thank you.
Kareshma Gunas