Suspended Service

Dals Montague Gardens received my car the first week of June 2024 and I was given ETA of parts arrival that was within the same month, which later extended to the next month and the next leading up to 3 months. The follow up process is very bad, I had to contact the supplier to get tangible feedback.

Upon the arrival of the vehicle, I picked up the car was not washed and had rail rust / industrial fallout across the body and an assessor was called to have a look.

The outcome was that the parts "specialist" advised in a very condescending manner that, it is not their responsibility to wash cars that are in for repairs and that I must take it up with my insurer and walked away, giving the I don't care attitude.

I now understand why there is a low rating and cannot recommend them to anyone.

VERY disappointed.