Bad Service and a waste of time and money from Dals Goodwood

My car was damaged due to a flood, and I took my car to Dals in Goodwood as instructed by Miway. Now all Dals had to do was remove the Car seats and replace or dry the carpets and carpet underlays in the car. Then send the car for a diagnostics test and repair any damage detected by Toyota, as the Airbag sign was continuously on. They said that all this will take a 20 days to complete. A whole month passed and when I phoned to follow up with my car , they told me the car is with Auto Armour for a valet. Now this is me thinking they are just being thorough. I go to pick up my car the next day, and while I am driving home small"miggies" is flying around in my car, the carpets had lifted due to the water . The car still smells and the airbag sign is still on. DALS DID NOTHING!! My car is still soaking wet. And they have the nerve to tell me that they are still waiting for Toyota for the parts that my car needs, and that I must follow up with Toyota and take the car to be fixed myself! What did they do for an entire month ??? Meaning my car was just parked at their lot for an entire month gathering mold! The manager Malcom had the audacity to tell me that I must take it up Miway as they only quoted for a valet ( which I could have done myself, if it was that simple) How stupid !!! Keep in mind that I paid them my excess and they were so rude and unapologetic when confronted. When I asked them about it, they blamed Toyota for the delay, What kind of panel beater is this ?? So many bad reviews for Dals Motor Group and yet insurance companies still insist on sending their customers there. Why??