KS
Kim S
1 reviews | Active since Jun 2015
18 Jun 2015, 15:27
Unprofessional provision of viewing times
On the 12th June 2015, confirmation of a viewing date and time of \Wednesdays and Thursdays between 7pm-8pm"was given to me. Upon attending said viewing on Wednesday"
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Daleglen Properties's replyOfficial
22 Jun 2015, 16:38Hello Kimberley***le,
Our sincere apologies for this. This was a particularly unfortunate incident whereby the tenant in the flat you wished to view had a death in the family and only advised us the following morning ( you had obviously tried to view that evening.) we understand the inconvenience but in this case we were unaware that the viewing would not go ahead.
thank you for the feedback regarding our application forms. most of the applications we receive are incomplete and as such we are unable to help further until a completed application is received. we do not mean to come across rudely however time is often of the essence regarding the accommodation and we try get back to people as quickly as we can. your comments have been noted and we will en-devour to do differently going forward.
Our sincere apologies for this. This was a particularly unfortunate incident whereby the tenant in the flat you wished to view had a death in the family and only advised us the following morning ( you had obviously tried to view that evening.) we understand the inconvenience but in this case we were unaware that the viewing would not go ahead.
thank you for the feedback regarding our application forms. most of the applications we receive are incomplete and as such we are unable to help further until a completed application is received. we do not mean to come across rudely however time is often of the essence regarding the accommodation and we try get back to people as quickly as we can. your comments have been noted and we will en-devour to do differently going forward.
Daleglen Properties's reply22 Jun 2015, 16:38
Official
Hello Kimberley***le,
Our sincere apologies for this. This was a particularly unfortunate incident whereby the tenant in the flat you wished to view had a death in the family and only advised us the following morning ( you had obviously tried to view that evening.) we understand the inconvenience but in this case we were unaware that the viewing would not go ahead.
thank you for the feedback regarding our application forms. most of the applications we receive are incomplete and as such we are unable to help further until a completed application is received. we do not mean to come across rudely however time is often of the essence regarding the accommodation and we try get back to people as quickly as we can. your comments have been noted and we will en-devour to do differently going forward.
Our sincere apologies for this. This was a particularly unfortunate incident whereby the tenant in the flat you wished to view had a death in the family and only advised us the following morning ( you had obviously tried to view that evening.) we understand the inconvenience but in this case we were unaware that the viewing would not go ahead.
thank you for the feedback regarding our application forms. most of the applications we receive are incomplete and as such we are unable to help further until a completed application is received. we do not mean to come across rudely however time is often of the essence regarding the accommodation and we try get back to people as quickly as we can. your comments have been noted and we will en-devour to do differently going forward.