Incompetence

My wife and I have rented from Daleglen since mid 2009. It has been, and continues to be, the most painful experience. Maintenance requests are perennially ignored until rental withholding is threatened. For over two years now, the main intercom system at Sandown Grange has been defunct, requiring residents to walk to the gate with a remote to allow visitors in. Every single resident in the 16-unit complex has a complaint about the non-existent service and poor communication from Daleglen. I find it abominable that such poor levels of service are delivered to paying tenants.