MS
Mrs S

1 reviews | Active since Jun 2015

17 Jun 2015, 16:16

Deducting from our double deposit

I am totally flabbergasted by Daleglen's service. After being a tenant for FIVE years, we are now waiting for the refund of our deposit after vacating on 31 May 2015<br> On 31 May 2015, the building manager, inspected the property and said that it was in very good condition. 10 days prior to that, we had asked him if we should repaint as the new tenants were very happy with the colour we had painted the walls, he said no, don't worry to repaint<br> We have now had R4000+ deducted from our double deposit and told that this was for repainting?<br> This is TOTALLY unacceptable as we had bought white paint to repaint but after being told by Terence that this is not necessary, we are now being penalised??<br> How does this company get away with this??????

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Replies (1)
Daleglen Properties
Daleglen Properties's reply23 Jun 2015, 09:43
Official
Hello MsSheldon,

we are baffled as to why you put this on hello peter before contacting us first - this is something we have subsequently resolved with you. Acknowledging a mistake on our part and on yours. We request that you approach us directly for issues such as this.