1 reviews | Active since Jun 2016
DairyBelle Customer Care
<p>I am very Unhappy with Dairybelle customer service and the quality of their product . I complained about the Easy Slice Cheese which was mouldy and stinky that I bought at Makro on the 20th of April 2016. My kids had food poisoning for the whole weekend due their poor quality products. I supp**** them with all the information required for them to launch the investigation on their product, which was frustrating to send all the proof they requested : photos, slips, packaging etc.</p> <p><br /> I was them told that I will receive vouchers sometime in May. I took them 6 weeks to send the vouchers that I was promised in May. </p> <p> </p> <p>To my surprise the vouchers that I received were less than what I paid at Makro. My family and I waited all in all 2 months to get R60 worth of voucher and the product that we bought was R65.</p> <p> </p> <p>My kids are still very traumatized with Dairybelle products, they are now telling all their friends at school not to eat any of the DAIRYBELLE products. I was hoping that DAIRYBELLE will make an effort to install the faith to my kids and reimburse accordingly for them to want to eat or buy the DAIRYBELLE product.</p> <p> </p> <p>I am very disappointed with their customer care department. I felt very insulated when I opened the letter from DAIRYBELLE.</p> <p> </p> <p>CUSTOMER SERVICE PEOPLE!!!!! You can do better than this.</p> <p> </p>
