No Refund

May 2014 , I paid R35000 Daintree for a house , after lots of follow ups and false promises from them, till today there is no feedback on what happened to that property. I was communicating with MAurice and Yoladdi , they both left the agency now I'm dealing with Sue, I requested for a refund and they said I must write a letter , I did that 2 weeks ago and they just kept quite. Today when I called she told me about company financial issues of which it's none of by business. How can you use money that does not belong to you. Now I'm gonna take them to NCC , should they fail to pay me before the end of this weeks. Very unreliable , sometime they promise to call back and they don't . Lots of unfulfilled promises. Their license must be taken away ...!!!