sS
shaun S

1 reviews | Active since Mar 2017

15 Mar 2017, 10:06

Diahatsu Customer care - SHOCKING- Go Imperial!

<p>We sent our Food truck to Daihatsu Midrand</p> <p> </p> <p>There is a sound from the Gear box and they not sure which part it could be.</p> <p>Customer service, says to Daihatsu Midrand that no part can be returned, so therefore Daihatsu Midrand need to keep the car for 2 or 3 days instead of 1 day if they could get the parts and return what isn’t required.</p> <p>So they don’t really care if a business is down for 2 or 3 days.</p> <p> </p> <p>I called Customer care spoke to Natalie 3 times. She said she would speak to Johann the GM and get back to me…. Obviously they didn’t.</p> <p>I then left a message for Johann twice and still he didn’t get back to me.</p> <p>Know they are saying no customers can talk to him.</p> <p>How ridicules is this… they got a cheek to call this customer service.</p> <p>I called today again, I hear Natalie yelling, we not prepared to help that customer and Johann has called him….. Amazing customer service.</p> <p>Go Imperial!!!</p> <p>Go Customer care!!</p>

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